Technical Support
At Centrafuse, we are dedicated to providing top-notch technical support to our customers.
We have a vibrant, active and extremely helpful
User Forum where you will find a wealth of knowledge and expertise including an extensive FAQ section
found here.
We offer a 24-hour turnaround on email support inquiries and are well known for our skilled and helpful support staff. If you have a question about Centrafuse, please feel free to contact us using this handy
email form, which routes directly to our email support queue, elmininating possible SPAM filters.
Frequently Asked Questions
What is Centrafuse Auto?
Centrafuse Auto is a complete mobile software solution that unites all aspects of navigation, entertainment and communications controls into one easy-to-use, integrated interface.
What is the difference between Centrafuse 3 and Centrafuse Auto?
The best way to look at it is this: Centrafuse Auto is the first software product built using the new Centrafuse 3 core and enhanced skinning layer (CML).
What do I need to run Centrafuse?
Centrafuse is designed to run on the Windows XP, XPe, Vista or Windows 7 platforms and requires the latest version of the Microsoft .NET 2.0 Framework.
Can I try it out before I buy?
Yes, we offer a 30-DAY FREE trial available on our Downloads page.
Please note only small city maps of Berlin and NYC are provided with the trial.
Does Centrafuse come with any hardware?
No, Centrafuse is a SOFTWARE solution designed to run on Windows-based mobile hardware devices such as CarPCs, Ultra Mobile PCs, MIDs, and even Netbooks.
What are the minimum hardware requirements to run Centrafuse?
Minimum: 1GHz processor, 256 MB RAM / Recommended: 1.5GHz processor, 1 GB RAM.
What hardware is recommended for use with Centrafuse?
We have compiled a list of recommended and supported hardware. See our Supported Hardware page.
What mobile phones are supported with Centrafuse?
Handsfree Bluetooth phone compatibility should be very broad as it operates using the Handsfree profile, similar to a Bluetooth headset. Bluetooth adapter compatibility is handled by the vendor of the included Bluetooth stack and should work with most adapters.
What maps are available with Centrafuse Navigation?
We currently offer Navigation packages for North America, Europe, Australia plus several other regions worldwide. View map coverage areas.
Where can I find more information on bundling Centrafuse with my custom hardware to offer a complete solution?
Please contact us using our email form for volume pricing and other partner information.
Supported Hardware
We realize there is a lot of hardware out there which can be confusing from both hardware and software perspective. In an effort to make hardware decisions easier with regard to Centrafuse, we've created a
Supported Hardware index.
Contact Us
Here at Centrafuse, we care about our customers and are always available to assist you. If you have any questions, concerns or issues with our software, please do not hesitate to contact us. We look forward to hearing from you.
Downloads
We are always improving and enhancing our products. Get the latest patches and updates from our Downloads section.
User Forums
We are proud of the passionate user community that supports our technology. Our user forums are a wellspring of product knowledge that is vital to our success. Visit our active user community and get help from the real experts...our users.